Requirements

Education

• Bachelor’s/ Master’s degree in Human Resources, Social Work, Management, or any related field.

Experience

At least 3 years

The applicants should have experience in the following business area(s):
NGO, Development Agency

Additional Requirements

KNOWLEDGE:

• Understanding of recruitment strategies and best practices tailored to humanitarian and development contexts

• Knowledge of HR policies, procedures, and practices relevant to volunteer management, including recruitment, selection, and retention

• Awareness of sectors challenges and requirements in emergency or crisis response programs, particularly in camp settings

• Knowledge of capacity-building strategies and partnerships with training institutions to enhance volunteer skills and preparedness

• Knowledge of best practices for addressing grievances and ensuring a supportive work environment 

SKILLS:

• Strong skills in recruitment and interviewing

• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and database management

• Excellent interpersonal, communication, and negotiation abilities

• Ability to work under pressure and meet deadlines in a fast-paced environment 

COMPETENCIES:

• Leadership and team management skills

• Effective communication and coordination abilities

• Cultural sensitivity and experience working in diverse environments

• Commitment to humanitarian principles and safeguarding policies

• Strong problem-solving and analytical thinking skills

Responsibilities & Context

This position is responsible for facilitating the recruitment, onboarding, and engagement of volunteers across various sectors. S/he will work closely with Sector Leads, Project Managers, and HR Officers to ensure compliance with established procedures and policies, including the Standard Operating Procedures (SOP) for volunteer recruitment. This role ensures that the recruitment process is transparent, efficient, and aligned with programmatic needs.

• Ensure compliance with the SOP for volunteer recruitment and monitor the formation of recruitment committees including the preparation, review, and approval of volunteer requisitions in collaboration with project managers and sector leads

• Monitor the entire recruitment process, ensuring that it follows approved plans and that all committee members are compliant with recruitment standards

• Oversee the CV screening process, ensuring that all academic certificates and relevant documents (e.g., NID, birth certificates, MoHA Card, FCN Number) are thoroughly verified by the committee

• Monitor the decision-making process and interviews are conducted fairly, maintaining a formal assessment process including safeguarding questions

• Oversee the background check process for both FDMN and host community candidates, ensuring verification of residency, employment status, and other necessary details

• Oversee all the necessary documents are preserved after completing the each recruitment

• Prepare, submit and preserve volunteer recruitment report periodically

• Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme's goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment

• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action

• Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so

Compensation & Other Benefits

• Mobile bill, Medical allowance, Weekly 2 holidays
• Festival Bonus: 2

• Health & Life Insurance

• Health & Wellness Facility

• Paternity/ Maternity leave and

• Others as per Organisation policy

Workplace

Work at office

Employment Status

Contractual

Job Location

Cox's Bazar