Responsibilities & Context

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Location of Posting: Cox’s Bazar (With extensive field visits as required).

Contract Duration: Initially up to 31/12/2024 with possibility of further extension depending on the performance and funding availability.

Reports To: Project Manager, Ashshash Project, PROTTYASHI.

Requirements:

Education:

• Post-Graduate/Graduate in Social Sciences/Developmental Studies/Engineering or any other relevant discipline from a reputed institution.

Experience:

• At least 4 years
• The applicants should have experience in the following business area(s):
  NGO, Development Agency, Micro-Credit

Additional Requirements:

• Knowledge on case management or management systems from donor-centric organizations will be an added preference.
• Knowledge on Monitoring and Evaluation frameworks from donor-centric organizations will be an added preference.
• Minimum four (4) years of practical experiences in managing economic empowerment program through a dedicated system, for vulnerable groups/communities at grassroots-levels.
• Experience with detailed case management systems and reintegration services for human trafficking survivors, or vulnerable and at-risk groups through vocational skills, entrepreneurship development training, wage and self-employment.
• Experience with the detailed documentation of providing social and economic support-services to trafficking survivors or vulnerable and at-risk groups, and detailed reporting mechanisms.
• Demonstrate positive attitude and sensitivity to support vulnerable and at-risk groups, and communities.
• Strong understanding of gender and diversity issues.
• Demonstrate strong interpersonal communication skills.
• Basic computer proficiency: i.e. MS Office, database management, coordination via email, project-specific management information systems, etc.
• Candidates need to be highly motivated and committed to Prottyashi’s vision, mission, and long-term development work to significantly improve the lives of the most vulnerable and marginalized. Candidates must be capable of displaying great learning agility, and support, and encourage knowledge sharing across projects, for the ultimate benefit of all of Prottyashi's mission-wide initiatives.
  
  

Project Background:

Winrock International – Ashshash (Phase–II), is funded by the Embassy of Switzerland in Bangladesh. The main objective of the project is to ensure that “women and men who have escaped trafficking will restore their dignity and wellbeing and become self-sufficient”. The survivors will be provided psychosocial counseling support along with other social services and facilitated opportunities for skills-devolvement and entrepreneurship training. Upon completion of the training survivors will be placed in either wage-based and or self-employment. Furthermore, Ashshash will reach people in the project’s working areas; either directly or indirectly, through awareness-raising activities on factors that make people vulnerable to human trafficking, and to ensure the prevention of human trafficking. The four-year-long second phase of Ashshash will provide comprehensive and personalized packages of service-provision to the survivors of human trafficking in Bangladesh. Prottyashi as an implementing partner will be responsible to implement the project in Cox’s Bazar District with the technical support of Winrock International through forming a project implementation team. Prottyashi will be implementing the project being responsible to timely implementation of the project interventions through mobilizing its human resources and utilizing its local expertise. To implement the project, Prottyashi is seeking suitable candidates for 1 Case Manager-Social Services position to accomplish the below stated responsibilities:

Position Summary:

Case Managers (CMs)-Social Service will work under the direct oversight of Ashshash’s Sustainable Reintegration Partners (SRPs) across the relevant working districts of the project. The CM-Social Services will be responsible for ensuring social services identification, need assessment, psychosocial counselling, healthcare, and legal services etc. CM will lead the case management process for the survivors. Each CM-Social Services will assess the contextual needs and demands of each survivor following WI guideline and based on that they will ensure support services directly from project and through referral. CM-Social Protection will support the economic empowerment process including career-counselling, skills training, employment, and follow-up. Accordingly, the CM will establish a network and collaboration with local public and private service providers to ensure wide-range of social services for each survivor.

Key Responsibilities:

• Demonstrate complete understanding on the factors and criteria (within local contexts and as per WI’s guideline) based on which potential human trafficking survivors will be identified and enrolled with the project.
• Ensure timely and high-quality implementation of economic empowerment activities according to the approved document and plan.
• Ensure comprehensive career counselling session to each survivor with the support of social services team to develop their economic empowerment plan.
• Identify the appropriate skills development program and approaches of skills training based on the local context and needs of the survivors.
• Ensure wage-based employment of each skilled graduate survivor with the support of private sector companies in district or national job markets.
• Ensure entrepreneurship development training to the interested survivors with necessary Business Development Services (BDS) to develop sustainable enterprise.
• Ensure 6-month follow-up support to each employed survivor to retain in the job through counselling, guidance, coaching, etc..
• Engage with the employers, sector experts, financial institutions and other private sector stakeholders to devise and facilitate the execution of training and employment in line with program goals.
• Demonstrate knowledge and understanding to develop the capacities of local institutions that will provide direct and indirect support-services to the survivors, if need be.
• Identify and map opportunities for other forms of income-generation within the working areas, based on the contexts/demands of the areas, and skillsets and qualifications of the survivors.
• Demonstrate sensitivity towards the survivor’s trafficking contexts, gender-specific issues, and residual trauma, when communicating with the survivors.
• Demonstrate the ability to develop close interpersonal relationships with each survivor, in a case-sensitive manner.
• Demonstrate the ability to uphold Winrock International and Prottyashi’s ‘Code of Conduct’ and ‘Do No Harm’ policy, whilst working directly with the survivors to ensure their successful reintegration.
• Demonstrate the ability to uphold confidentiality of information when working with each survivor.
• Ability to support the Prottyashi and WI Ashshash’s program teams with detailed information on each survivor, their contexts, and preferences.
• Ability to maintain detailed case-systems for each survivor (i.e. case studies) to make and publish reports, and support the Prottyashi program teams with prompt assessment of survivors’ contexts.
• Provide support to ensure baseline, mid-line, and final evaluations are conducted accurately, considering Winrock International’s and the donor's requirements.
• Other duties, as assigned.
  

Organizational values and norms towards Safeguarding and PSEA:

• Prottyashi is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation, abuse, lack of integrity, and financial misconduct, and expects staff to promote the welfare of children, young people, and adults at all times. Prottyashi expects all staff and volunteers to share this commitment through our Code of Conduct. We place a high priority on ensuring that only those who share and demonstrate this commitment are recruited to work with us.
  

Compensation & Other Benefits

• Per month Gross Salary BDT 32,000 with contribution provident fund+ monthly Bonus provision BDT 2,666 = 34,666/-

Workplace

Work at office.

Employment Status :

Full Time

Gender

Male and Female Both

Job Location :

Cox's Bazar

Read Before Apply :

Interested applicants with relevant background have to apply with a Cover Letter, Curriculum Vitae (CV) along with a recent photograph to career.prottyashi@gmail.com

Note:

• Prottyashi aims to attract and select a diverse workforce ensuring equal opportunity to everyone, irrespective of race, age, gender, HIV status, class, ethnicity, disability, location, and religion.
• Women are particularly encouraged to apply.
• Any personal persuasion/phone call will result in disqualification of candidature. We guarantee an interview with disabled candidates who meet the essential criteria.
• Prottyashi has a non-negotiable policy of ZERO TOLERANCE towards discrimination, harassment, and abuse. All employees are expected to abide by the Protection from Sexual Exploitation and Abuse & Child Protection Policy of Prottyashi.
• Internal and external applicants shall be treated equally in the entire selection process.
• To ensure transparent processes during recruitment, internal candidates should discuss potential applications with their Line Managers to ensure endorsement of their applications by respective Line Managers.
• There is no cost involved with applying for positions with Prottyashi. Any solicitation of job application costs should be regarded as fraudulent.